Thus, the user needs to take preventive measures by softening the water and descaling should be done if a large amount of limescale is suspected. Thorough descaling should be done by professionals and can be very expensive as an overhaul is needed. Double boilers can’t be descaled by users on their own) (Warning: Do not activate the pump for more than 60 seconds without half-time rest. Minor descaling can be done by using the descaling agent. Failure to clear the minerals in the machine can cause massive damage, resulting in the sensors malfunctioning and not being safe for usage. Minerals from hard water can cause damage to the machine over time and need to be descaled according to the water hardness rating. Wherever you are from, including Singapore, the water has to be softened to a safe level below 15 TDS but not at 0 TDS. STARTING UP Issue: What sort of water should I use?Īnswer: Clean, soft water.
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